Privacy Policy

Our Commitment to Your Privacy

eSolutify is committed to protecting your privacy and ensuring full transparency in how we collect, use, and safeguard your personal information. This Privacy Policy outlines our practices regarding data collection and usage — especially in relation to SMS communications, online forms, and our marketing activities.

By using our website, booking system, or submitting any form on esolutify.com, you acknowledge that you have read and understood this policy. If you have any questions, please contact us directly.

Information We Collect

We may collect the following types of personal information when you interact with our website, booking system, contact forms, or marketing campaigns:

• Full Name
• Email Address
• Phone Number
• Business Name and Website (if provided)
• Booking or inquiry details and messages
• Browser and device information (collected automatically via cookies)

How We Use Your Information

The data we collect is used strictly for the purpose of delivering and improving our services. Specifically, we use your information for:

• Booking confirmations, reminders, and appointment management
• Marketing offers, promotional campaigns, and service announcements
• Client relationship management and follow-up communications
• Improving our services, website experience, and campaign performance
• Responding to inquiries submitted through our contact or quote forms

SMS Consent & Communications

By submitting your information via our forms or booking system, you consent to receive SMS and email messages from eSolutify. These messages may include appointment reminders, service updates, and promotional communications.

We will never send unsolicited SMS messages and will always honour opt-out requests immediately upon receipt.

Data Security

We take appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your information is stored securely and is only accessed by authorized eSolutify team members who require it to perform their job functions.

While we implement industry-standard security practices, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to contact us immediately if you have any concerns about your data.

Third-Party Sharing

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

• With service providers who help us deliver our services (e.g., SMS providers, booking platforms, CRM tools) — bound by confidentiality agreements
• When required by law, court order, or government authority
• To protect the rights, property, or safety of eSolutify, our clients, or others

All third-party service providers we work with are required to handle your data in accordance with applicable privacy laws.

Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to monitor website usage, analyze traffic patterns, and personalize your browsing experience. These may include:

• Essential cookies required for the website to function properly
• Analytics cookies (e.g., Google Analytics) to understand how visitors use our site
• Marketing pixels (e.g., Meta Pixel, Google Tag) to measure ad campaign performance

You can control or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate or incomplete data
• The right to request deletion of your personal data
• The right to withdraw consent for communications at any time
• The right to data portability — receiving your data in a structured, machine-readable format

Questions About This Policy?

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please don't hesitate to reach out. We're committed to responding promptly and transparently.